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Our
care
Staff
Lisaard House is staffed with a team of registered nurses and personal
support workers who care for residents twenty four hours a day, seven
days a week. The onsite team is further supported by a visiting team of
four family physicians with expertise in palliative care; these physicians
participate in two month at a time rotations, visiting the hospice twice
a week and providing 24 hour coverage seven days a week.
Pharmacy
Support
Preston Medical Pharmacy supplies the residents of Lisaard House
with their prescription needs and medical supplies.
Oxygen
Supplier
Vital Aire supplies the residents of Lisaard House with their oxygen
needs. The respiratory therapists at Vital Aire assist in transitioning
new residents who receive their oxygen from another supplier.
Volunteers
Lisaard House is supported by two groups of volunteers:
- One
group is those volunteers who wish to support residents during their
final days. These volunteers are from Hospice of Waterloo Region.
Hospice of Waterloo Region provides their training, ongoing education
and support and then schedules the volunteers for shifts at Lisaard
House.
- The
second group of volunteers provides Lisaard House with clerical, maintenance
and general labor support, but does not directly support the residents.
Both groups of volunteers play a valuable role at Lisaard House; their
support is vital and integral to the ongoing operation of the hospice
and is greatly appreciated.
Therapies/Services
Music
Therapy: A registered music therapist visits the hospice once per
week providing residents the opportunity to express themselves through
either active or passive participation in music.
Other therapies: Therapies such as massage, therapeutic touch,
reflexology, etc. are not currently offered at Lisaard House. However,
if a resident is interested in receiving any of these therapies, families
are welcome to arrange these services directly.
Hair Dressing/Manicure/Pedicure: These services are available
upon request on a weekly basis free of charge.
Social Worker: The Waterloo Wellington Community Care Access
Centre provides a social worker to our residents upon request.
Pastoral care: Lisaard House does not have a chaplin on site.
Residents may invite their own spiritual advisor to visit them at the
house. If a resident wishes to see a spiritual advisor but does not
have one, Lisaard House can provide a list of spiritual advisors who
have indicated their availability to residents upon request.
Family Time: This is a time set aside on the first and third
Thursday of each month for families or friends who have lost a loved
one at Lisaard House to come together to share thoughts over coffee
of their experiences during and following the time of their loss. These
sessions are conducted by a social worker with training in bereavement
care.
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